Amazing service, so relaxing and calming environment that I really want to sleep there. My massager was caring and did wonderful massage. Will book again and recommend to others.
Received a massage today from RMT Ali and he was fantastic. I explained to him that I can't handle a lot of pressure and he adjusted his pressure accordingly. It was firm but gentle. He helped to relieve so much tension. I definitely recommend Ali ?? and will be booking with him again in the future.
I had a massage today which was absolutely not a relaxing light massage. I had to ask the therapist to stop treatment half way through. He asked me why you don't like it. I did not want to be rude and said its okay. Was disappointed. More disappointing was the front staff just went on charged me for a full service which lacked empathy and compassion as a customer. Did not even offer to book a treatment at a reduced cost or anything. Such poor customer service. Would not go here again.
This used to be my home store for massages before, But I just feel that there’s always an inconsistency with the price point when you’re about to check out. For example, went in for a facial recently, and I was told a different upfront cost, but when I went to the checkout, I was told that the red light therapy used on my face is an additional $60. I actually have no issues paying the extra $60 but it’s the principal. when booking the session I was informed of what was involved in the facial but as a client laying on the bed, I have no idea what you’re doing to my face especially if you’re not explaining it to me, but to only find out about it when I go outside is a little shocking. Went in for a $129 facial left paying $200 which is fine except the part that the “add ons” did not really feel like an add on as I didn’t know they were happening. I would pay more and go to other spots for facials truthfully solely due to the “confusion” of team members when forgetting to explain add ons and their prices and overall check out experience
Joyce is the best!!! Always an excellent massage - don't even think about hiding the aches and pains - and always a lovely chat. First time facial with Ami. Also excellent!
I had a facial with Ami who is an outstanding aesthetician. She has an incredible knowledge of skincare and knows exactly what your skin needs. I have been having facials with her for over 6 years and her skills are superior. You will not be disappointed with any treatment you have with Ami.
Always have wonderful experiences at the Leaside Hand and Stone, from the welcoming front desk staff to the skilled RMT’s and esthetician’s, I can not recommend this place enough:)
Hand & Stone Massage and Facial Spa - Toronto Leaside is a Canadian Spa based in East York, Ontario. Hand & Stone Massage and Facial Spa - Toronto Leaside is located at 85 Laird Dr #202, East York, ON M4G 3V1, Canada.
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